Spotlight on two Cancer Information Specialists: Sandra and Shigufa
With nearly 1 in 2 Canadians expected to hear the words “you have cancer” in their lifetime, we know cancer affects us all in some way. No experience is the same, but if you or someone close to you has been diagnosed with cancer, it can be a deeply personal experience that brings up a range of emotions. During this time, finding a listening ear, useful resources and reliable information to understand the cancer journey can be a source of comfort.
Through our Cancer Information Helpline, we provide a toll-free national, telephone and live chat service for cancer patients, caregivers, loved ones, and healthcare professionals. The compassionate team members who work on the frontlines of our helpline take time to listen to people affected by cancer, answer cancer-related questions and share useful resources.
Meet Sandra and Shigufa – two of our expert staff members on the other end of your calls, emails and messages. Learn how their personal experiences motivate them to support people facing cancer across the country.
For information or support in English, French and more than 150 languages through the help of an interpreter, turn to our credible and compassionate Cancer Information Helpline specialists at 1-888-939-3333 or through live chat on our website (Monday to Friday, 9 AM – 6 PM EST).
This year, the pandemic has changed our lives and communities in unimaginable ways. For Canadians affected by cancer, it can be especially challenging and isolating. During this time, helpline staff like Sandra and Shigufa have been there to support people with heightened levels of isolation and distress. Now, and all year-round, we're here to help because no one should face cancer alone.
Support this vital service as it continues to make a positive difference in the lives of Canadians affected by cancer.