A young woman on her laptop computer and on her cell phone at home
HOW WE CAN HELP

Talk to an information specialist

We are currently experiencing technical issues with our Cancer Information Helpline. If you are unable to reach us by phone, connect with us through Live Chat.

During the COVID-19 pandemic, we are available online and by phone to answer your questions about cancer and help with any concerns you may have about COVID-19.

  • Live chat with an information specialist.
  • Call us toll-free at 1-888-939-3333 (TTY 1-866-786-3934).
  • Email us through our contact form.

For questions about cancer and work, especially during COVID-19, visit www.cancerandwork.ca.

If you have stopped working because of COVID-19, the Canada’s COVID-19 Economic Response Plan may provide you with temporary income support. You can also find financial support by regions that you may qualify for.

Why talk to an information specialist

Cancer can be difficult to understand and coping with it can be stressful. It can help to talk to someone you can trust to give you current, reliable information. Our Cancer Information Helpline is a national, toll-free service for people with cancer, their caregivers, their families and their friends, as well as the general public and healthcare professionals. We’ll take all the time you need to answer your questions and give you information about:

  • cancer treatment and side effects
  • clinical trials
  • coping with cancer
  • emotional support services
  • prevention
  • help in the community
  • complementary therapies

How to contact an information specialist

Our service is available Monday to Friday in English and French. For other languages, we can access an interpreter service.

 

The Cancer Information Helpline is a member of the International Cancer Information Service Group (ICISG).


How we can help healthcare providers

If your clients or their caregivers would like more information about cancer or services in their community, complete and submit a healthcare provider referral.

 

The personal information collected on the referral form will only be used to contact the individual about our services.

 

This campaign has been made possible through financial support from Health Canada through the Canadian Partnership Against Cancer.