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How we can help

Wig and breast prosthesis services

All Canadians, no matter where they live, can access free wigs and breast accessories with just a simple call or click.
  1. Home
  2. Living with cancer
  3. How we can help
  4. Wig and breast prosthesis services
  
Due to the current service disruptions at Canada Post, there may be some delay to shipping of wig and breast bank items to areas of the country not serviced by Purolator.  We apologize for any inconvenience this may cause. Thank you for your understanding.

Please note that our Wig and Breast Accessories program will be temporarily paused to allow our teams to enjoy some downtime over the holidays. We will close as of December 20, 2024 and re-open on January 6, 2025.

If you have other support needs, please reach out to our Cancer Information Helpline at 1-888-939-3333.
We thank you for your understanding.

Order a wig

This service is available free across Canada to people who cannot afford the cost of a wig.

We are glad to say that our wig program is still available during the COVID-19 pandemic. At the moment, we can only accept requests through our online wig form. If you require assistance in filling out the form, you may contact us at 1-888-939-3333. 

Once the form is submitted, a member of our team will discuss your wig or headwear requirements and preferences and then do their best to find a match. They will arrange delivery or curbside pick-up, depending on your location. All staff and volunteers have been trained in enhanced cleaning and hygiene to ensure wigs are delivered in their cleanest state.

Order by filling out our online form

Order a breast accessory

This service is available free across Canada to people who cannot afford the cost of a breast accessory.

Due to the COVID-19 pandemic, we are unable to provide breast prostheses as these need to be fitted in person. We are still providing puffs and bras. At the moment, we can only accept requests through our breast accessory online form. If you require assistance in filling out the form, you may contact us at 1-888-939-3333. 

Once the form is submitted, a member of our team will discuss your breast accessory requirements and preferences and then do their best to find a match. They will arrange delivery or curbside pick-up, depending on your location. You don’t have to return breast accessories to us.

Order by filling out our online form

If you need assistance, call toll-free at 1-888-939-3333


If you need assistance, call toll-free at 1-888-939-3333


Canadian Cancer Society is pleased to recognize Pacific Blue Cross Health Foundation as a supporter of our Wig Banks in British Columbia. 

 Wig FAQs

The Canadian Cancer Society’s (CCS) Wig program provides a wide range of donated and new wigs to cancer patients, who have undergone cancer surgery or have lost their hair as a result of cancer treatment. These services are provided in English and French and can be accessed from anywhere in Canada.
Step 1 Client submits a request by completing the online form.
Step 2 Order form is triaged to one of the hubs via a centralized email/process intake.
Step 3 Order form is received by one of the CCS hubs. Hub staff will email the clients and provide options based on requests.
Step 4 Client selects one of the options.
Step 5 Hub will confirm the order with the client and prepare the order package that includes educational information and materials on how to care for the wig
Step 6 Package is shipped to client or pick-up is arranged depending on location.
You can borrow a wig for as long as you need.

We lend out 1 wig at a time per client.
No. This program provides wigs, free of cost, to Canadians impacted by cancer so they can live with confidence. However, shipping charges may apply when returning your wig.
Clients can reach our wig services through our online order form or by calling the Cancer Information Helpline at 1-888-939-3333.
It may take up 15 business days for our hub to contact you after the form has been submitted.
We arrange delivery by mail or arrange a curbside pick-up, depending on location. All staff and volunteers have been trained in enhanced cleaning and hygiene to make sure wigs are delivered in their cleanest state.  
Instructions on how to care for the wig are mailed with the package. Instructions are specific to the type of wig (synthetic vs human hair).
You will receive return instructions with your wig care package. Please follow the instructions and once you are ready to return, ship the wig to the address noted in your package. Shipping charges may apply when returning your wig.
We carry both real hair wigs and synthetic wigs.
The difference between synthetic and real (human) hair wigs is in fiber. A synthetic wig can be better at holding its style even after washing. Real hair wigs are made from human hair, so they look and feel real, but they also must be restyled after washing just like real hair. 
Unfortunately, currently, we do not carry any wigs for men.
We carry a small selection of knitted toques and scarves. If you are requesting one of these items, please indicate your needs in the request form under “Other”.
Most of our wigs are adjustable and we do not require your head measurements to find you the right fit.

Breast Prosthesis and Accessories FAQs

Step 1 Client submits a request by completing our online form.
Step 2 Order form is triaged to one of our hubs. 
Step 3 Order form is received by one of the Canadian Cancer Society breast accessory Hubs. Hub staff will email the client and provide options based on their request. (It may take  5-10 business days for the hub to contact the client) 
Step 4 Hub will confirm the order with the client and prepare the order package that includes educational information and materials on how to care for the breast accessory.
Step 5 Package is shipped to the client or pick-up is arranged depending on location.
 
Due to the COVID-19 pandemic, we cannot provide breast prostheses at this time because they must be tried on in person to get the right fit. Breast prostheses will be available when the hubs re-open for in-person services.
Due to the COVID-19 pandemic, we cannot provide any in-person fittings or breast prostheses at this time as they need to be tried on in person to get the right fit. We are still providing other breast accessories, such as puffs and bras.
This service is available for free across Canada to people living with cancer who cannot afford the cost of a breast accessory.
We will need your band and cup size to find you the right breast accessory. 
We currently provide breast accessories, such as puffs and bras. 
No, breast accessories do not need to be returned.
No. This program provides breast accessories, free of cost, to Canadians impacted by cancer, so they can live with confidence.
Clients can reach our breast accessory service through our online form or by calling the Cancer Information Helpline at 1-888-939-3333  
It may take up 15 business days for our hub to contact you after the form has been submitted.
We arrange delivery by mail or arrange a curbside pick-up, depending on location. All staff and volunteers have been trained in enhanced cleaning and hygiene to make sure all your breast accessory is delivered in their cleanest state. 

Donation Information

Can I donate my hair?

We do not accept donated hair, but we will be happy to provide recommendations on where you can donate your hair.

Do you accept wig donations?

Yes, we do accept gently used wig donations. You can call us at 1-888-939-3333 to find out where you can mail or drop off a donation in your area.

Do you accept breast accessory donations?

We accept new breast puffs with tags and gently used or new bras and breast prostheses.

Are there other ways to support this program?

When you support the Canadian Cancer Society, you make a real difference to people who have been affected by cancer. Visit our donation page to learn more.